Our garments are meticulously packed in protective garment bags and housed in sustainable packaging, which is later repurposed for your return. We kindly request your careful consideration when unpacking to ensure both the safety of the items and their eco-friendly packaging.
All Fashion Alta Moda orders require a signature upon arrival. If you are unable to be at home to receive the package, please email us at info@fashionaltamoda.com for alternative options.
Note: All delivery times are estimates and start from the date of dispatch. We will endeavour to send your order out as quickly as possible, but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
Same-day courier service is available within central Sydney only. Please email us for same-day rentals on bookings@fashionaltamoda.com
Standard Delivery
We ship to all states and territories in Australia. Postage will be calculated at checkout.
Please note shipping to remote areas may take 2 to 4 days, so allow for this in your booking dates to ensure you receive your garment on time.
Delivery time is roughly 2-3 days.
Should you have rented jewellery/bags, please place the pieces back into their pouches, (including boxes and bubble wrap) and return to us in the pre-paid HERO packaging bag provided.
We ask that you drop your return packaging to any Australia Post Office. If you cannot return your parcel by the required date and time, please email us on bookings@fashionaltamoda.com
When returning the package please ensure you keep a record of your tracking number for proof of return. Your return must be postmarked by 12 PM on the last day of your borrowing period (nominated as Date of Return on your order). If it is postmarked after 12 PM or any day after the fourth day of your borrowing period, you will be charged a $50 late fee for each day it is not shipped back to us. Please refer to our terms & conditions
Any questions, contact info@fashionaltamoda.com
All Fashion Alta Moda orders require a signature upon arrival. If you are unable to be at home to receive the package, please email us at info@fashionaltamoda.com for alternative options.
Note: All delivery times are estimates and start from the date of dispatch. We will endeavour to send your order out as quickly as possible, but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
Domestic Shipping (Australia)
Same day deliverySame-day courier service is available within central Sydney only. Please email us for same-day rentals on bookings@fashionaltamoda.com
Standard Delivery
We ship to all states and territories in Australia. Postage will be calculated at checkout.
Please note shipping to remote areas may take 2 to 4 days, so allow for this in your booking dates to ensure you receive your garment on time.
International Shipping
We currently only offer international shipping to New Zealand. Shipping to New Zealand incurs an additional cost of $30.Delivery time is roughly 2-3 days.
Returns
To return the garment, simply repack into the original packaging, including the placing of the garment into the garment bags, within the box. Please then attach the pre-paid label included and use the tape provide to secure the box ready for return postage.Should you have rented jewellery/bags, please place the pieces back into their pouches, (including boxes and bubble wrap) and return to us in the pre-paid HERO packaging bag provided.
We ask that you drop your return packaging to any Australia Post Office. If you cannot return your parcel by the required date and time, please email us on bookings@fashionaltamoda.com
When returning the package please ensure you keep a record of your tracking number for proof of return. Your return must be postmarked by 12 PM on the last day of your borrowing period (nominated as Date of Return on your order). If it is postmarked after 12 PM or any day after the fourth day of your borrowing period, you will be charged a $50 late fee for each day it is not shipped back to us. Please refer to our terms & conditions
Any questions, contact info@fashionaltamoda.com